News & Events

August 11, 2023

How to get more customers for your pizza restaurant FOR REAL?

How to get more customers for a pizza restaurant is a key topic that haunts the sleep of any entrepreneur in the pizza business.

When it comes to running a food business, including a pizza restaurant, one of the most critical challenges is attracting and retaining customers. It’s undeniable that acquiring a steady stream of customers is essential for ensuring the long-term success and profitability of your establishment.

And as any essential matter, you can find today a bunch of web content that covers the topic.

Yet, despite the abundance of resources available on the internet, we have noticed a common shortcoming. Much of the content surrounding this topic fails to offer practical and actionable marketing advice that can be readily applied to your pizza business.

They’re either too broad or general, or too smoky.

Here at MODALiTA, we have a strong focus on two things:

1) Quality: we believe in offering exceptional equipment and support to the businesses that strive for excellence.

2) Results: we are dedicated to providing advice, equipment and design solutions that actually work.

If your pizza restaurant offers high-quality pizzas that tantalize your customers’ taste buds with authentic flavors, you undoubtedly want practical insights on how to effectively market your delectable offerings.

That’s why, in this blog post, we will share 7 immediately actionable marketing tips that will help you attract a crowd right outside your pizza restaurant’s doors.

How to get customers for a pizza restaurant or shop

7 Effective Marketing Tips to Attract More Customers to Your Pizza Restaurant

Marketing is a multifaceted discipline that combines elements of data analysis, psychology, and strategic planning. 

Here we’ll now be presenting 7 actionable tips that you can implement right away to entice new customers to your pizza restaurant. However, it’s important not to overlook the significance of an overarching strategy. All your marketing efforts should align cohesively with and contribute to your primary objectives.

Always remember to keep the bigger picture in mind as you implement these tips to maximize their impact.

1) Host Targeted Events

Organizing specialized events at your pizza restaurant can work wonders in attracting new customers and their companions.

Consider hosting themed gatherings like pizza sampling evenings, competitions, or partnering with local musicians to offer live performances. When planning an event, carefully tailor it to align with the lifestyle and interests of your target audience.

By creating a distinctive and immersive experience, you not only entice fresh patrons but also provide an opportunity for them to share their experience with friends and acquaintances. Encourage them to generate buzz by sharing photos on their social media profiles and tagging your establishment, amplifying your brand’s reach and resonance.

Of course, if you’re opening your own pizza restaurant, don’t miss the chance to set up a grand opening event to get your first customers!

2) Empower Your Loyal Customers as Brand Ambassadors

Harnessing the potential of referrals and word-of-mouth is pivotal for the expansion of your pizza restaurant.

Motivate your satisfied customers to spread the word by providing enticing incentives, such as loyalty rewards or referral discounts.

Moreover, establish a well-defined referral program where existing customers can reap exclusive benefits for bringing in new patrons. By creating an aura of exclusivity, you’ll inspire your brand ambassadors to promote your restaurant more passionately.

This approach capitalizes on the influence of personal recommendations. These hold immense trustworthiness and have the power to significantly augment foot traffic to your establishment.

Many marketing researches confirm this with key data. https://www.lxahub.com/stories/word-of-mouth-marketing-stats-and-trends-for-2023#:~:text=Word%2Dof%2Dmouth%20is%20even,most%20effective%20form%20of%20marketing.

Therefore, always remember that a spontaneous recommendation from a friend is much more valuable and reliable than even the most exceptional paid advertising!

3) Elevate the brand awareness of your pizza restaurant

To begin, focus on crafting a robust brand identity that authentically represents the distinctive qualities and values of your pizza restaurant. In marketing they call it the “USP”: the unique selling proposition that makes your brand stand out from any other.

Once you have done so, direct your attention towards your local area. Establishing your brand awareness within your community is vital for cultivating a loyal customer base.

To optimize this process, ensure that consistent branding elements are utilized across all your media channels and touchpoints. Whether it’s your physical store, website, or social media platforms, maintain alignment with your brand identity.

Additionally, actively engage with the local community by sponsoring nearby events, forging collaborative partnerships with neighboring businesses that share a similar target audience, or even organizing charitable initiatives. These endeavors will contribute to establishing a prominent presence for your restaurant, enhancing brand recognition, and cultivating a positive reputation within your local area.

4) Establish an effective digital marketing and advertising strategy

In today’s competitive market, developing and implementing a well-defined digital advertising strategy is paramount. Once you have identified your target audience, carefully select the most relevant digital platforms to effectively reach them.

Leverage platforms like Facebook, Instagram, TikTok, or Google Ads to create targeted campaigns that highlight your unique offerings, promotions, and upcoming events. Employ tactics such as retargeting ads to re-engage potential customers who have previously shown interest in your pizza restaurant.

It is crucial to continuously monitor the performance of your ads, optimizing them based on key relevant metrics, and making data-driven decisions to enhance your digital advertising efforts.

However, exercise caution and avoid placing focus on the so called vanity metrics, such as post likes and followers. 

It’s the revenue you generate that truly matters, not just superficial engagement metrics that don’t pay your employees’ salaries!

5) Transform your outdoor space into your first marketing tool

Revamping your pizza restaurant’s outdoor area can have a profound impact on attracting more customers.

There are several ways you can achieve this.

For instance, you can start by incorporating outdoor seating to provide a comfortable and inviting space for people to savor their pizzas. This not only makes your restaurant more enticing to passersby, but also encourages existing customers to linger longer. And that might memorably boost their average spending!

Also, enhancing the ambiance is equally important. Consider adding vibrant umbrellas, cozy seating arrangements, and attractive lighting to create an appealing atmosphere. Give a reason to your customers to take pics and share them on their social media, along with your brand.

Furthermore, explore the possibility of incorporating a luxury pizza cart or a mobile pizza moving desk outdoors. These visually captivating carts and setups can make a striking presence, capturing attention and driving foot traffic to your restaurant.

Additionally, these mobile options provide opportunities to showcase your products at outdoor events, caterings, or local festivals, expanding your reach and brand exposure.

6) Offer thoughtful, strategic promotion to attract new customers

Promotions and discounts are always an effective way to grasp customers’ attention. But what about efficiency?

Discounts are always a double-edged sword that may affect the perceived value of your product. Offering recurring discounts on your main product, pizza, will mercilessly end up by making it become a “cheap” product.

When implementing promotions, it is indeed vital to strike a balance between enticing customers and preserving the value of your pizzas. Instead of undervaluing your offerings by constantly providing excessive discounts, focus on well-planned and clever promotions that generate a sense of excitement and exclusivity.

For example, introduce limited-time specialty pizzas or collaborate with local artisanal food producers to create unique and enticing menu options. Develop special loyalty programs that reward frequent patrons with personalized offers or exclusive access to new menu items.

By thoughtfully crafting promotions that align with your target audience, brand identity, and value proposition, you can get more new customers without compromising the perceived quality of your pizza restaurant.

Focus on creating a compelling experience that incentivizes your ideal clients to choose your restaurant over the others. Not for the price, but for what they’ll get in there.

7) Gain local media presence for your pizza restaurant

Harnessing the power of local media can greatly enhance the visibility and reputation of your pizza restaurant.

While it requires effort and time, there are various media channels you can explore. Consider reaching out to local newspapers, magazines, and local influencers who focus on food and lifestyle topics. Make sure they have an active and engaged community, who may be interested in your pizza offering. 

Offer them a unique experience, such as an exclusive tasting session or a behind-the-scenes tour of your pizza restaurant.

Through their influential platforms, whether articles, blog posts, or engaging social media content, they can then share their firsthand encounter with your shop. This enables them to leverage their influence and captivate the local audience, enticing them to visit and explore your delicious pizza.

By gaining exposure through local media, you will attract new customers and cultivate a positive reputation within your community. It’s a valuable opportunity to build credibility and generate buzz for your pizza restaurant.

Marketing won’t get you satisfied customers if your pizza isn’t excellent

We have already covered this topic in this previous blog post.

Regardless of how effectively you market your pizza restaurant, if your product fails to meet customer expectations, your marketing efforts will fall short.

It is vital to understand that marketing serves as a megaphone of your product’s inherent and symbolic quality. It does not serve as a substitute, particularly in the long term. Marketing acts as a catalyst, intensifying the intrinsic value of your pizza and ensuring its exposure to the appropriate audience.

Therefore, it is crucial to prioritize continuous improvement in your pizza as the cornerstone of your restaurant’s success. Also, keep an eye on your service and on the overall dining experience you provide.

In order to do so, always start from the back office: ensure you have everything you need to boost your business. For instance, always consider investing in top-notch equipment to optimize your results and enhance profitability.

A top-notch pizza oven can for example help you make an authentic delicacy for your customers. Besides, it will allow you to save on costs, boost production and therefore serve more customers, with a raise on your client’s average spending.

Marketing comes into play only as the final step, to bring your pizzas to the world and attract a delighted customer base.

But you can rely on our support.

At MODALiTA, we are committed to supporting top-quality restaurants and shops in their quest for success. That’s why we provide only the finest equipment to pizza restaurants that deliver superb and delicious products to their customers.

Your success is our success.

Because quality needs to be nurtured both ways: from the equipment to the table.

If you’re seeking advice from our experts, don’t hesitate to reach out to our team. We’ll introduce you to the very best items on the market to help you get customers and make them love your pizza restaurant.


Simply fill out the contact form and get ready to leverage your pizza business to new heights!

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